DigiRhinos is highly committed to keeping clients’ personal information safe & secure, and we collect only essential and inevitable information to process your order. We never share any of your information with any individual outside our company in any way until you agree to permit us for doing so.
Initially, the personal information we require is about clients’ name, company’s name, billing address, e-mail address, secondary e-mail, phone and fax numbers, order details and place of residence and some of which is optional. Along with this, we need information in the creative brief to start working on your order.
Additionally, the collection of information includes opinions about complaints, appreciation and comments about the product.
Technical information collected and recorded includes your IP address, browser version, operating system and the date and time when you visit. Google Analytics or some similar tools or services are also used for collecting this data.
Usage Of Collected Information
First of all, the information we collect helps us understand exactly what product you need and what unique things would you require in it and secondly, the billing information is inevitable for the payment process.
The e-mail addresses are used to communicate order status, comments and opinions and delivery of the finalized product.
Moreover, we may send e-mails of the update on the website, promotional offers, launch of a new product/service and the latest news in the industry.
This information also helps us improve our marketing strategies and compile the record of the most selling products.
Privacy Of Payments
To ensure the best privacy for payments, we offer acceptance from multiple payment options. The payment processor where the clients put their billing information uses Secure Sockets Layer (SSL), which is indicated in the domain as “https://”. Therefore, we assure you that there is no issue with the privacy of the payment process and billing information.
Confidentiality is undoubtedly a serious concern, and we are fully aware of the fact, which is why we never compromise over the confidentiality of our clients’ information.
We use your personal information to keep in touch with you to communicate smoothly about the order process. Therefore, your entire information like name, billing address, e-mail address, telephone number, fax, etc., is treated as confidential and saved at a secure location that is accessible by the designated members, only ensuring that it stays safe and there is no threat of its being stolen or hacked. We reassure you that your personal information will never be released to any third party in any circumstances until you allow it or we are forced by law.
Conditions Of Information Disclosure
In the first place, it is our top priority to avoid information disclosure. However, the information disclosure can only occur if we abide by the country law for judicial proceedings, court orders, or other legal procedures.
If you have any confusion or concerns regarding our privacy policies, you can contact us via our Contact Us form.